Our People in Facilities Management Pinnacle psg

Keeping our clients and service users happy means putting the right people in the right places.

All Pinnacle psg teams are headed by people with a strong track record and the full range of management and services skills for facilities management.

Our people are skilled in a comprehensive range of facilities management tasks including:

Task Specific Skills	Generic Skills
Use of cleaning equipment Use of machinery Use of cleaning products and chemicals Internal sweeping and litter collection External sweeping and litter collection Internal mopping techniques Wall washing Window cleaning techniques Dusting and damp wiping Colour coding of cleaning equipment and materials Cleaning of WC areas and washrooms Cleaning of kitchen areas Use of grounds maintenance products and chemicals External sweeping and litter collection Grass mowing Strimming Shrub-bed maintenance Hedge cutting Tree maintenance Planting and seeding Turfing Sports pitch marking Erecting and dismantling sports equipment Weed spraying (PA1 and PA6) First aid Play equipment construction Safety surfacing installation Tractor driving Mini-digger driving	Induction (Contract Specific and Company) Cleaning techniques, equipment and machinery Grounds maintenance techniques, equipment and machinery Health and Safety Sharps COSHH Customer services Dealing with difficult people Cultural awareness Disability awareness

Task Specific Skills

Generic Skills

Use of cleaning equipment
Use of machinery
Use of cleaning products and chemicals
Internal sweeping and litter collection
External sweeping and litter collection
Internal mopping techniques
Wall washing
Window cleaning techniques
Dusting and damp wiping
Colour coding of cleaning equipment and materials
Cleaning of WC areas and washrooms
Cleaning of kitchen areas
Use of grounds maintenance products and chemicals
External sweeping and litter collection
Grass mowing
Strimming
Shrub-bed maintenance
Hedge cutting
Tree maintenance
Planting and seeding
Turfing
Sports pitch marking
Erecting and dismantling sports equipment
Weed spraying (PA1 and PA6)
First aid
Play equipment construction
Safety surfacing installation
Tractor driving
Mini-digger driving

Induction
(Contract Specific and Company)
Cleaning techniques, equipment and machinery
Grounds maintenance techniques, equipment and machinery
Health and Safety
Sharps
COSHH
Customer services
Dealing with difficult people
Cultural awareness
Disability awareness

Pinnacle psg encourages mutual respect and co-operation throughout its workforce. We operate within a very flat structure encouraging everyone to contribute in their own unique way. Our staff bring with them a mix of private and public sector experience which in turn means there is a commercial edge to our socially-responsible approach to customers.

Pinnacle psg has an exceptional track record of successfully incorporating staff who TUPE transfer to us. Our hands-on approach to consultation before the contract has started, as well as our commitment to honouring TUPE terms and conditions for the life of the contract, means that both clients and transferring staff are assured of a smooth transition to their new employer.

Over the years, Pinnacle psg has gained a reputation as an excellent employer achieving several major awards including:

Investors In People 1997 - present
The Sunday Times Top 100 Companies to Work For 2003, 2004, and 2006
Charter Mark award for Excellence in Customer Service 1999 - present

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